This privacy notice provides information about the ways in which Ben France Cricket part of TFCC Group Ltd collects, stores, shares and keeps personal information.

As Ben France Cricket is a licensee of the TFCC Group Ltd, ‘Ben France Cricket part of TFCC Group Ltd’ will be referred to as the ‘TFCC Group Ltd’ which is inclusive of both Ben France Cricket and the TFCC Group Ltd.

This privacy notice provides the information we are required to give in relation to the processing of personal data under EU law.

The TFCC Group Ltd reserves the right to change the terms of this Privacy Policy from time to time. Any such changes would take effect once the Privacy Policy is posted on the website.

1. What data will be collected
We will require a certain level of mandatory personal data (such as name and email address) to enable us to communicate with you appropriately.  

Personal information which is provided as part of any website or service registration, is collected by the TFCC Group Ltd.  You may also be asked for personal information at other times on this website in connection with other activities and enquiries.

2. How will your data be used?
Data may be used as follows:

  • Register and administer attendance at events
  • Administer any services we offer
  • Provide you with updates on relevant offers, products and services provided by the TFCC Group Ltd.
  • Give feedback on training
  • Emergency contact

​3. Protection and security
TFCC Group Ltd is firmly committed to data security. When you place bookings or submit your account information, we offer the use of a secure server. The secure server software encrypts all information you input before it is sent to us. We take steps to guard against unauthorised access to customer data. Although the business makes every effort to create a secure environment for your personal information, we cannot guarantee the safety of any personal information which you transmit to us online. 

4. We will not share your data with any third party
The TFCC Group Ltd does not share or sell your personal data with any third party.
We may need to share limited information with our service providers who assist us in preparing and sending you communications or processing your data securely.  However, we do not allow these organisations to use your data for their own purposes and we ensure at all times they keep your data securely and comply with current regulation.

5. Exemptions 
The Privacy Statement only applies to the collection of data by TFCC Group Ltd and the use of that data by The TFCC Group Ltd.

6. Data retention
Personal data is stored for varying lengths depending on the nature and purpose for which it was collected.  This is reviewed periodically to ensure it is still necessary to be retained for the purpose for which it was collected.

7. Cookies
In line with many other online services, we may use cookies to store and sometimes track information about you. A cookie is a small amount of data sent from the server and stored on your PC’s hard drive. Most web browsers are automatically set up to accept cookies, but you can set your browser to reject cookies or ask your browser to show you where a cookie has been set up. Certain services are only activated by the presence of a cookie and, if you choose to refuse cookies, particular features of this site may not be available to you.

8. In the event of complaint or the need to question this Privacy Notice 
By law, you are entitled to:
1 object to your personal information being used for marketing purposes. We give you the choice to opt out of communications by simply by emailing admin@tomflowerscricketcoaching.com or clicking on unsubscribe at the bottom of our emails.
2 receive, upon payment of a fee, a copy of any personal information about you which is held by us.
3 require the rectification, erasure or blocking of any of your personal information which is inaccurate or not up to date held by us.

You also have the right to make a complaint direct to the UK’s data protection authority, the Information Commissioner’s Office (ICO).

9. Contact us 
If you have any questions or concerns about our use of personal information, please email: admin@tomflowerscricketcoaching.com

Updated June 2019